Item Condition: New and maybe some tanks are refitted(upgraded) by us(if you mind, please ask first before buying), so please read carefully before purchasing. If you need me to upgrade your tank, we would like to help.
After Sale Service: If u have got a broken tank caused by shipping, please let me know first, we know 100% of this tank and can easily help and tell you how to restore. There is no necessity to open a case. We have the ability to handle any trouble of the tank and refitting. We provide all parts of the tank. We can provide upgrade parts but you must has the ability to install.
The package includeds: Tank Radio controller BB pellets Infrared combating Transmitter(supporting multi-player tank war) Infrared combating Receiver Idle smoking generator Smoke liquid (Maybe it can not be shipped to your country coz of the shipping rule, just MAYBE, pls forgive it.) 1800mah Tank battery(we can provide better 5000mah-6000mah battery with charger, please contact.) USB universal Charger Kits English manual book(Don't rely on manual book, BECAUSE sometimes the book is wrong and outdated)
Non Metal Parts: Tank body Driving Gearbox Barrel Road wheels Tracks Sprockets and idler wheels
Main Features: 1,NEW FUNCTION!!!Infrared combating system supports many players to combat in a tank war. 2, 7.0 mainboard provides 2 sounds for option. 3, Scale appearance of real tank. 4, Pivot steering. 5, Like real tank firing. Shooting 6mm BB pellets with COOL hull-recoil action(hull recoil is not barrel recoil) and firing sound effect. Shooting range 20m. 6, Turret rotates almost 340 degrees. 7, Barrel moves up and down almost 30 degree. 8, Emulational tank lights of LED. 9, Idle Smoking like real tank from "engine", when tank runs fast the smoke gradually becomes more, but you need to drop liquid into the tank(EACH TIME ONLY DROP ONE DROP)(please note maybe we can not ship liquid to some countries). 10,2.4Ghz radio control system, it supports many similar tanks combating together without radio intervening. 11, Barrel Recoil Effect.
About Upgradability: This plastic tank could be upgraded to metal versions and be added with some other functions by us. You can buy metal spare parts such as metal tracks, sprockets, idlers, metal bearings, road wheels, return rollers, better metal gearboxes(we customize some special gearboxes), better batteries(5000mah-7000mah), metal 360 degree limitless rotation system, muzzle flash and laser function, barrel recoil system, FPV(First Person View) WIFI combating systerm and so on. Please contact us. Some tanks could be upgraded to be full metal chassis and hull.
Warning: HengLong RC tank is hobby grade but not toy grade, we expect our buyer is capable of learning how to maintain this tank, coz the tank parts will wear and get glitches in running. Lacking manipulative ability will reduce your enjoyment of playing the tank. Only suitable for players with manipulative ability, Not suitable for people without interest to maintain the tank and exchange parts. Not suitable for people too busy to learn from seller about how to use and maintain, though we are always kind to tell you how to use and maintain the tank. Please be cautious to buy this hobby product, this tank only suitable for people age above 14!
Hassle-Free trouble-solving: If you got any trouble in running the tank, we would provide well-ready solution materials, or direct contact or help by calling and video. If inner part of the tank got problem, we would provide you exchange part for free. You don't need to worry to explore the tank model structure by opening the hull, we are able to undertake all misoperation, furthermore, even you carelessly got something broken, you will still get help from us. Each part of this tank is available to be provided and exchanged to restore your tank to new condition. Generally we could provide our seller suitable tools for disassembly and assembly.
After Sale Services
If you have got a broken item caused by shipping, please let me know first, we can easily help and tell you how to restore. It is unnecessary to open a case. We have the ability to handle any trouble of these items and refitting. We can provide upgrading parts but you must have the ability to install.
Warranty
All products warranty keeps compliance with the factory policies.
All products that you have bought for a long time could still get help from Toucanhobby.
All shipping breakage situation(pictures&videos) could be sent to Toucanhobby, we will help customers.
All malfunctions that you feel too hard to solve could get help from Toucanhobby. Sometimes we need some time to edit aftersale documents.
Accessories of most products could be collected for you by Toucanhobby, we try our best, you'd better directly provide a picture.
If we did something wrong in shipping, or product inconsistance, Toucanhobby should be responsible for the deal to the end.
We have some requirements for customers who bought PROFESSIONAL RC HOBBY PRODUCTS, especially concerning hydraulic system or relatively complicated electrionic and radio system setting, we require our customer to be patient and be able to communicate with us, and be capable of handling modeling problems.
