All products warranty keeps compliance with the factory policies.
All products that you have bought for a long time could still get help from Toucanhobby.
All shipping breakage situation(pictures&videos) could be sent to Toucanhobby, we will help customers.
All malfunctions that you feel too hard to solve could get help from Toucanhobby. Sometimes we need some time to edit aftersale documents.
Accessories of most products could be collected for you by Toucanhobby, we try our best, you'd better directly provide a picture.
If we did something wrong in shipping, or product inconsistance, Toucanhobby should be responsible for the deal to the end.
We have some requirements for customers who bought PROFESSIONAL RC HOBBY PRODUCTS, especially concerning hydraulic system or relatively complicated electrionic and radio system setting, we require our customer to be patient and be able to communicate with us, and be capable of handling modeling problems.