Shipping
When Will the Order Be Shipped?
Chinese Warehouse:
For in-stock models, please allow 3–5 business days for order preparation and packing before shipment.
For customized models, the preparation time may vary depending on the customization requirements. Please contact us for an estimated preparation time before placing order.
Overseas Warehouse:
For orders shipped from our overseas warehouses in the US, EU, Canada, UK, and Australia, please allow 1–2 business days for order processing and shipment preparation.
How Long Does Delivery Take?
Chinese Warehouse:
Once your order has shipped, estimated delivery times are as follows:
United States: 7-15 business days
European Union, Canada: 15–20 business days
Other countries and regions: 7–15 business days
Please note that delivery times are estimates and may vary due to customs clearance, local carrier services, weather, or other factors beyond our control.
Overseas Warehouse:
Orders shipped from our overseas warehouses typically arrive within 3–5 business days, depending on your location and the warehouse fulfilling your order.
Can the Order be Tracked?
Once the order has been shipped, the tracking number and carrier information will be added to order details.
Yes. We ship to most countries worldwide. If your country is not available at checkout, please contact us and we will be happy to assist you.
Can the Order be Shipped Worldwide?
Yes. We ship to most countries worldwide. If you are unable to complete your order after entering your shipping address, please contact us and we will be happy to assist you.
Are Import Taxes or Duties Required?
For the customers from United States of America, European Union, and Canada, eligible orders are shipped using a duties-paid shipping method. Import duties and taxes are prepaid, so you will not need to pay additional import charges upon delivery.
For customers in other countries and regions, orders are shipped via express service, and any applicable import duties, taxes, or customs fees are the customer's responsibility.
If the customers would like to explore a more economical shipping option, please feel free to contact us.
Can the Shipping Address be Changed?
For security and payment protection purposes, we can only ship your order to the shipping address provided at checkout.
Please make sure your shipping address is correct before completing your purchase.
If you need to make a change, please contact us as soon as possible. We will let you know whether the change can be accommodated before your order is shipped.