Contact US

Greetings, I am Godfrey, the Manager of Toucanhobby, We strive to respond promptly to all inquiries and ensure that your experience with our company is seamless. To quickly get in contact with us, please feel free to use the information provided below;


Contact Information:


  1. CHAT: you can click the blue "Chat" icon in the bottom-right corner of the page (Note that : We are often quite busy, so you may need to try multiple times to get immediate assistance. If we're unable to respond promptly, we will record your message and ensure to reply to you within 24 hours, at most).
  2. FACEBOOK: you can search for "LZ Godfrey" or "toucanhobby" on Facebook to connect with me directly.
  3. CALL: For urgent matters, you can call me on  (0086)18587856160 ,  we provide assistance in English , this number is availabe during Hong Kong working hours. For less urgent matters, you can reach out via SMS. Please note that this number only provides assistance in English.
  4. EMAIL:For any query or quotation, you can email us at For any complaints you can email us at
  5. OTHERS: If you prefer another approach, you can find our team members on various platforms like Facebook and Instagram. Please ensure they are verified members of the Toucanhobby team.
  6. Need personalized assistance or help? Please leave your contact information in the fields provided below, and we will respond within 24 hours.

Contact form