For American customers, all products will be sent by pre-paid tax shipping, which means you don't need to pay extra cost when receiving the package. The shipping time is about 7-10 business days! For European Union customers, the total price of products (including listed price and shipping cost) below €150 already includes VAT. You don't need to pay VAT when receiving the package. The shipping time is about 15-20 business days! Please note: This delivery time is for air shipments only. For sea shipments, please contact us for details.
EU customers may exercise their right of withdrawal within the legally applicable period after receiving their goods by submitting a request through the following page:
Kontaktformular
Right of Withdrawal
In accordance with the European consumer protection regulations effective from June 19, 2026, consumers residing in the European Union have a statutory Right of Withdrawal.
To comply with these regulations, we provide an online withdrawal request form that can be submitted without creating or logging into an account.
