Contact us
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CHAT 💬
💬Click the "Chat" icon in the bottom-left corner of the store page to connect instantly with a Toucan sales representative. We are live Monday to Friday, 9:00 AM to 5:00 PM (Beijing Time).
Note: We do get busy helping other customers, so thank you for your patience if we don't reply right away. Please leave your message and email, and we promise to follow up with you within 24 hours.
Page Live Chat Success Rate 96% -
Social Midea⏹
We are proud to share our passion and build our community across global social media networks. You can find our official channels on all major platforms to explore our content and connect with our team:
- Discover Our Content: Watch live demonstrations, product reveals, and exciting community highlights.
- Pre-Sales Inquiries: Have questions before buying? Send us a message on your favorite platform for instant expert advice.
- Post-Sales Support: Experiencing technical issues or need order updates? Our dedicated support team is available on all our social pages to assist you.
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WHATSAPP📞
English Sales & Product Technical Support: Available during Beijing daytime hours . Monday to Saturday, 9:00 AM to 9:00 PM (Beijing Time).
For immediate assistance, please reach out via+8618078197903
+8615994339729
24-Hour Response Rate: 100%
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EMAIL ✉
Contact Our Support Team
General Inquiries & Quotations: toucanhobby@outlook.com
Complaints & Escalations: toucanhobby-complaint@outlook.com
24-Hour Response Rate: 100% -
Call Help☎️
If you are facing a critical issue with your product or order that requires immediate attention, please skip email, social media, or WhatsApp, and contact our priority support hotline directly:
📞 Hotline: +86 15994329335 / +8619510801085
We are live Monday to Saturday, 9:00 AM to 9:00 PM (Beijing Time).
Note: If we are unable to answer your call, please send us an SMS or follow up via email, social media, or WhatsApp. Rest assured, we will call you back the moment we receive your notification.
Call Answer Rate 99%
